The first reply is late
The lead is assigned to an agent the moment it arrives and a personalised WhatsApp welcome is sent automatically.
A hair transplant CRM lets clinics follow patient leads from the first enquiry through photo assessment, quote and procedure plan. Hair transplant leads expect a fast reply, trustworthy communication and steady follow-up. Sodo CRM passes the ad enquiry to a sales agent instantly and keeps the WhatsApp conversation, the photos sent, the graft assessment and the quote outcome in one place.
One campaign can bring hundreds of requests in a short time. If nobody records who replied, which photo was reviewed and what was said after the price, the team cannot handle the volume.
The lead is assigned to an agent the moment it arrives and a personalised WhatsApp welcome is sent automatically.
Photos sent by the lead and the assessment note are added to the customer card and are not lost when the agent changes.
Pipeline stages and reminders separate hot leads from waiting ones; the next action is always visible.
Contact, country and treatment data from the Meta form arrive on the record; if the same person enquires again, the history is kept.
The agent runs the WhatsApp conversation inside the CRM and adds the photos and the specialist’s assessment to the card.
Price, reminders, appointment, procedure plan and payment status are updated on one pipeline.
The owner of each new enquiry is set automatically; the first contact does not depend on internal messaging.
The agent connects their own WhatsApp number with a QR code and talks from inside the CRM with no per-message fees.
Keep hair photos from different angles securely on the lead record together with their notes.
Create stages such as new lead, waiting for photos, assessed, quote sent and procedure planned.
Managers can review response times and post-price follow-up directly from the conversation history.
The monthly report separates which ads brought quality leads and which objections the team struggled with.
A hair transplant CRM should do more than list a flood of ad leads. First response time, photo assessment, the conversation after the quote and the procedure plan should live in the same sales history. Sodo CRM shows the manager both the numbers and the quality of the conversation.
See how the product fits the way your team already handles enquiries and sales.
Yes. Pages and forms are selected through an authorised Facebook account. Once form fields are mapped to CRM fields, new enquiries flow into the panel automatically.
Yes. When a lead is assigned to a sales agent, a welcome message can be sent from the agent’s own WhatsApp number. The lead’s name, requested procedure and clinic name can be added automatically.
Photos can be added to the lead card with notes. Files are not opened to everyone through a direct link; only users with the right permission can view them.
Yes. Pipeline results, reply and follow-up behaviour and WhatsApp conversations can be reviewed per agent. The monthly AI report summarises strengths and conversation patterns to improve.